Due to several requests from customers we would like to make the offer for all customers to ship the wheel directly from the chinese factory by UPS or Fedex express to your door. This should take only 4 days instead of 4-6 weeks.
We will send you the payment info afterwards and a tracking nr. as soon as it has been shipped.
Replies - Comments
We will send you the payment
We will send you the payment info afterwards and a tracking nr. as soon as it has been shipped.
We have been told they have shipped. So where are our tracking #'s?
I got a bad luck Story. I
I got a bad luck Story. I ordered the wheel first in January 23rd and started the wait. Around June i decided that i would also like to order the clubsport pedals unfortunately when i tried to add the pedals to my original wheel order i was charged for an additional wheel. A couple of emails later everything was cleared up and i was reimbursed my money for the second wheel. Well after hearing everyone talk about getting there emails saying there pedals were shipped i began wondering where mine was. After some searching i realized that when they cancelled one of the wheels i ordered they cancelled my original order and kept the second one, leaving me with an order date of June 4. Which means my wheel never made the advance shipping even though i ordered in January? No free forza and i didn’t realize it until now so i missed the opportunity to get the airfreight. I am devastated today after thinking this whole time i was fine since i ordered in January.
End of sob story
Try to talk to Thomas about
Try to talk to Thomas about it. Maybe a PM if he doesnt see this here. You at least get a free forza lol. Date for that was june 10th i believe, so you just made it.
Hi Thomas, I have been
Hi Thomas, I have been trying to buy a PWTS-ClubSport and the Rennsport Stand in Australia for the best part of a year. I went to the retailer and they have the standard Turbo Wheel in stock, when I ask about the PWTS-CS + Stand, I am told their buyer/agent has no information about it. I noticed that "Unbalanced" from Japan requested information about the Fedex deal and would like to know if it would apply to Australia as both Japan and Australia have no way of ordering the wheels direct from you. I would be grateful for any info.
Hallo Thomas, würde das mit
Hallo Thomas,
würde das mit dem Schnellversand noch klappen wenn ich den jetzt noch anmelden würde ? Ich überlege noch ... :-)
Marc
Hello
Hello Marc
unfortunatly it is too late. We have to stop the registration as we have to plan the shipment schedule.
Do you have an update on
Do you have an update on shipping?
Hi Thomas. I sent my payment
Hi Thomas. I sent my payment to direct@fanatec.com but I read on Forzamotorsport forums that I was actually supposed to send it to order@fanatec.com. Should I resend my payment to that email and you'll refund me my previous payment or is everything okay? Thanks.
The instructions I got said
The instructions I got said to send payment to direct@fanatec.com. You should be OK.
mine said order@fanatec.com
mine said order@fanatec.com
so did mines. it probably
so did mines. it probably doesn't matter though.
is it a requirement to wait
is it a requirement to wait for the email from you guys or can we simply pay through paypal and include our order numbers since we have your paypal address? i am still waiting for this email and already sent 2 email attempts so i am getting a little worried.....especially since you guys are probably closed saturday and sunday and with the timezone difference i am affraid of waiting for this email on monday.
Thomas, due to the timezone
Thomas, due to the timezone differences and deadline i can no longer wait for the email reply from you guys so i went ahead and issued the paypal payment for the advanced shipping. my brother go the email but i did not so he had all the payment information that was needed, $150.00 USD to; order@fanatec.com.
i finally got the email
i finally got the email today! i sent the paypal payment before i recieved it, though. i don't think it matters, anyway. finally, waiting for the advanced shipment!
i just send a new mail .
i just send a new mail . info @ 911wheel.com is the right adress?
yes
yes
i still have not recieved my
i still have not recieved my email :( should i send a new mail now?
Please do so. Everybody
Please do so. Everybody should have received it by now.
i did not recieve it either
i did not recieve it either :(
am sending a new email now!
Could you send it to Japan
Could you send it to Japan by advanced shipment?
if you couldn't direct shipment to japan, so I plan to import 911 by exporter.(http://www.spearnet-us.com/)
It cost is about $100 or less.
If it is sent from China to Japan, it must be cheap.
We are thinking about this
We are thinking about this option.
hi thomas,thank you for your
hi thomas,thank you for your reply.
I am waiting for your good answer expecting it. :-)
My order is for a
My order is for a PWTS-ClubSport, does the PWTS and the ClubSport paddles get ship together with this option? Sorry if this is covered already :)
they will ship from
they will ship from distribution center separately, but will hopefully arrive at the same time
Since I've already paid for
Since I've already paid for the wheel, can the paddles be shipped to me now if they are in stock? I hate to get the wheel and be waiting for the paddles.
i still have not recieved my
i still have not recieved my email :(
edited
edited
I ordered it before june
I ordered it before june and they told me I was in the first shipment. If I would opt for advanced shipment, would I get it earlier?
probably a day or 2 faster,
probably a day or 2 faster, the pre-june orders are airshipped to distribution center then ground shipped.
I accidentally paid 3 times,
I accidentally paid 3 times, first time i forgot order information, second time, typed the wrong amount of money, got it right the 3rd time around. Thomas who should i contact to get the first 2 charges refunded?